About Me

Field Service Engineer from Birmingham, Alabama with a background in industrial maintenance and automation. Skilled at bridging robotics, computer systems, and electronics to solve complex technical challenges. Known for leadership in the field, autonomy on high-stakes projects, and passion for emerging technologies. My background in industrial maintenance and automation has given me a unique perspective on how diverse technologies integrate to create reliable systems.

Experience

Field Service Engineer - Becton Dickinson

2021 - Present

At BD I am responsible for leading customer facing projects from start to finish while serving as the main point of contact for each customer. I have lead over a hundred projects all over the country, each with their own goals, challenges, and surprises.

Some key points of expertise for this role:

• Extreme attention to detail.
  • Each project includes performing sensitive tasks on hundreds of devices.
  • Recording and documenting the results from each task for each device correctly and efficiently is key.
• Ability to train others
  • I am often supplied with “local technicians” who may or may not know how to perform the required tasks.
  • It’s my job as the lead to train them on the required tasks and double check correct documentation of all tests each day.
• Ability to lead a team
  • As a lead on site- I’m responsible for managing a small team of people in order to complete the task at hand.
• Ability to work with little to no supervision
  • When leading projects all over the country, my boss isn’t always watching me work.
  • I have the fortitude and drive to complete the task at hand without the “threat” of supervision.
• Administrative Autonomy
  • For each project I am responsible for booking my own travel accommodations, and keeping record of all business transactions for expense reporting.
• A healthy goldilocks zone between Flexibility and Concrete schedules
  • Projects can be rescheduled, cancelled, extended, shortened, and more.
  • Each project has it’s own challenges and surprises.
  • It’s important to possess the ability to flex when needed without affecting a concrete deadline.

Maintenance Technician III - Amazon

2020 - 2021

As a maintenance technician at Amazon I was responsible for repairing and maintaining Smart-Pack machines in an Amazon warehouse.

While I was with Amazon:

• I reduced sealing issues on a dozen Smart-Pack machines through careful calibration and adjustment.
• I introduced a hot-swappable sizing standard to allow Smart-Pack machines to quickly change bag sizes with minimal downtime.

Maintenance Technician III - Anheuser-Busch

2019-2020

As a maintenance technician at Anheuser-Busch I was responsible for repairing and maintaining various types of machinery located in what we called the “Cold End.”

Carton Erectors, Palletizers, Case Packers